Contact Us
Whether you have a question about one of our reviews, a correction to suggest, or a general enquiry about how this site works, this page explains the best way to reach the team behind US Online Casinos. We aim to respond to every genuine message.
How to Reach Us
The quickest way to get in touch is by email. Send your message to [email protected] and include as much detail as you can so we can respond usefully. Our team reviews incoming messages regularly and aims to reply within two business days.
Please note that we are an independent editorial team, not a casino operator. If your query is about a specific casino account, a pending withdrawal, or a technical issue with a gambling platform, you will need to contact that casino's own customer support directly — we have no access to player accounts or operator systems.
What You Can Contact Us About
- Factual corrections — if you believe information in one of our reviews is out of date or inaccurate, we want to know. Please include the page URL and the specific detail in question.
- Editorial enquiries — questions about how we research, score or select the casinos we cover, or about our editorial approach.
- Responsible gambling concerns — if you or someone you know needs support, our responsible gambling page lists resources and self-exclusion tools. You can also write to us if you are unsure where to start.
- Legal or compliance matters — including copyright queries or concerns about content on this site. Please reference the relevant page in your message.
- Business and partnership enquiries — sent to the same address; we review all requests but cannot guarantee a response to every commercial proposal.
What We Cannot Help With
Because US Online Casinos is a comparison and information site, there are some things that fall outside what we can do:
- Resolving disputes between players and casino operators
- Accessing or modifying a casino account on your behalf
- Processing or speeding up withdrawals
- Providing legal advice on gambling regulations in your state
- Giving personal financial or gambling strategy advice
For account-level issues, contact the casino's support team directly via live chat, email or phone — the contact details are listed on each operator's own website.
About This Site
US Online Casinos (nwafw.com) is an independent comparison website covering online casinos available to residents of the United States. We research and review casino platforms, explain how bonuses and payment methods work, and help readers make informed decisions. We do not operate any gambling services ourselves.
Our reviews are produced by the editorial team and are based on desk research and publicly available information. We do not claim to have deposited, played or withdrawn at every casino we cover. Where we have a commercial relationship with an operator — meaning we may earn a commission if a reader signs up via a link on this site — that relationship does not determine our ratings or the order in which casinos appear. You can read more about how we work on our About Us page.
All content is published in accordance with our Terms and Conditions, which set out our editorial policies and the limitations of the information we provide.
Responsible Gambling
If gambling has stopped being enjoyable, or if you are concerned about your own habits or those of someone close to you, please do not wait to seek support. Useful resources for US residents include the National Problem Gambling Helpline at 1-800-522-4700 (available 24/7), and the National Council on Problem Gambling at ncpgambling.org. Many states also operate their own self-exclusion programmes — your state gaming regulator's website is the right place to start.
You can also find guidance and links to state-level support services on our responsible gambling page.
Response Times
We check the inbox at [email protected] on business days. Most enquiries receive a response within two working days. Messages sent over weekends or public holidays are picked up at the next opportunity. If your matter is urgent, please say so clearly in the subject line.
We do not operate a telephone support line. Email is the only channel monitored by the editorial team.